The Tennessee LTSS Workforce Quality Improvement Year 5 2022 Survey is being conducted by the Institute on Community Integration at the University of Minnesota in partnership with Amerigroup, Blue Cross Blue Shield TN, United Health Care, TennCare, and TNCO to address workforce challenges for direct support professionals (DSPs) in Tennessee.

This annual survey has been a key component of a comprehensive workforce strategy in the Quality Improvement in Long-Term Services and Supports (QuILTSS) Initiative. As part of this comprehensive effort, data gathered from the first four years of the survey are informing ongoing discussions and planning about wages, benefits, and ways to recruit and retain good employees and enhance access to home and community-based services (HCBS) for people with intellectual and developmental disabilities in Tennessee. During the 4-year initiative, participating organizations received a data summary about the direct support workforce in their organization. Participating organizations also had the opportunity to take advantage of training and technical assistance from ICI workforce consultants and TN workforce coaches to identify and address at least one key challenge that their organization faces to improve their direct support workforce turnover and retention rates.

The 2022 survey (year 5) is collecting data from calendar year 2022. The 2018 survey (year 1) collected data from calendar year 2018, the 2019 survey (year 2) collected data from calendar year 2019, the 2020 (year 3) survey collected data from calendar year 2020, and the 2021 survey (year 4) collected data from calendar year 2021. The survey results for each year are described in a survey report and depicted in state and regional profiles.

Your involvement and willingness to participate in this survey is voluntary. Partaking in this survey will provide you with important data to target your improvement efforts and to measure your agency’s progress over time. Your agency’s contributions also help to inform future workforce initiatives that may include development of additional workforce tools and supportive training opportunities to address the workforce crisis.

For more information about the University of Minnesota’s efforts on the QuILTSS Workforce Initiative, please contact

Survey Guidance Webinar

A webinar will be hosted on June 8, to provide an overview of the 2022 survey and clarify how to complete the items in the survey. Links to register for the webinar are provided below. The webinar will be identical and providers can choose the time that works best for their schedule.

The webinar will be recorded and posted to this page for people who are unable to attend and for attendees to review the information as they complete the survey.