Direct support professionals (DSPs) and frontline supervisors (FLSs) must possess and implement a wide variety of complex skills. The DSP and FLS competency sets are based on a comprehensive job analysis conducted to identify the specific knowledge, skills, and attitudes required of them on the job. The competency sets are used in all areas of recruitment, selection, and retention. They are essential in setting clear performance expectations, coordinating job analyses, assessing performance, providing feedback, and training employees. Competency sets may be used to weed out underperforming employees and rewarding employees who meet or exceed performance expectations in order to attract and retain high-quality employees.
Frontline Supervisor Competencies
National Alliance for Direct Support Professionals (NADSP)
Code of Ethics
DSP Competency Areas
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