Direct support professionals (DSPs) and frontline supervisors (FLSs) must possess and implement a wide variety of complex skills. The DSP and FLS competency sets are based on a comprehensive job analysis conducted to identify the specific knowledge, skills, and attitudes required of them on the job. The competency sets are used in all areas of recruitment, selection, and retention. They are essential in setting clear performance expectations, coordinating job analyses, assessing performance, providing feedback, and training employees. Competency sets may be used to weed out underperforming employees and rewarding employees who meet or exceed performance expectations in order to attract and retain high-quality employees.

Frontline Supervisor Competencies

A nationally validated set of 11 competency areas, known as the National Frontline Supervisor Competencies, guide the work of frontline supervisors in the direct support workforce.

National Alliance for Direct Support Professionals (NADSP)

Code of Ethics 

The National Alliance for Direct Support Professionals (NADSP) Code of Ethics is intended to serve as a straightforward and relevant guide for DSPs as they resolve the ethical dilemmas they face every day and encourages them to achieve the highest ideals of the profession.

DSP Competency Areas

The fifteen competency areas offer DSPs the opportunity to address challenges, work on issues identified by the person they support, or assist a person in looking for a particular goal. Each competency area has corresponding skill statements that describe the knowledge and skills DSPs must have to demonstrate competency in each area.