Video from the Web version of this publication:

TENNcare Peer Mentoring Programs:

Learn about peer mentoring.

Peer Mentoring Webinar Slides

Peer mentoring is when experienced DSPs, regardless of age or current job function, assist new or less experienced DSPs to develop specific competencies, socialize them to the organization, and help them learn about all aspects of their job. Mentoring reduces the cost of turnover because new hires are more likely to stay longer when they have better support, direction, and training. Mentoring is a low cost method to achieve better quality support. The Peer Empowerment Program (PEP) is a tool that provides guidance on planning and customizing your own peer-to-peer mentoring program following a recommended framework. The PEP toolkit includes guidance about how to select, train, and sustain mentors and instructions for preparing the mentees.