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TENNcare – Competency Based Training:

Learn about competency-based training.

Competency-Based Training Webinar Slides

Competency-based training focuses on developing the knowledge, skills, and attitudes of direct support professionals (DSPs). Competency-based training can be used to measure what a person knows, how they approach decision-making, what they are able to do, and the way they think about people with disabilities and their job. Effective competency-based training focuses on real work actions that connect outcomes for the DSP and the people receiving supports and services. View the Competency-Based Training webinar to learn why competency-based training programs are important and identify key components of a competency-based training model.


DirectCourse is trusted training that is built on the latest research and delivered online via a powerful learning management system. It gives you the ability to easily access, customize, track, and assess training across your staff. DirectCourse is your answer to a more efficient, cost-effective organization – helping you quickly build a staff that improves the lives of the people they  support while meeting compliance requirements and reducing liability.

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